Refund policy

We have a 14-day return policy, which means you have 14 days after receiving a defective item to request a return. 

Exchange Window
Exchanges may be requested within 14 business days of delivery by contacting us at support@fandepot.shop. Exchanges are only available for defective or damaged items.

• Defective Items Only
  We accept returns and exchange only for defective or damaged products. Returns for any other reason are not permitted.

• Return Window
  You must request a return within 14 days of receiving the defective item.

• Return Conditions
  Returned items must be in the same condition you received them, unused, with tags, and in the original packaging. Proof of purchase is required.

• Return Process
  To start a return, contact us at support@fandepot.shop. Our team will provide the return address. Items sent back without prior approval will not be accepted.

• Return Shipping Fees
  The buyer is responsible for all return shipping costs, including international shipments.

• Refunds
  Once we receive and inspect the defective item, we will notify you of approval. If approved, refunds will be issued to your original payment method within 10 business days or exchange will be process. If you do not receive your refund within 15 business days after approval, please contact us at support@fandepot.shop.

• Exclusions
  We do not accept returns or exchange for non-defective items.
  NOTE